Rename a speaker

Overview

By default, speakers appear as placeholders like Speaker 1 and Speaker 2. Rename them to real names or titles so the transcript and speaker summary are easier to read and search.

Steps

1. Open the conversation detail page and go to Transcript or the Speaker summary card.
2. Open edit options for the speaker label you want to change (for example Speaker 1).
3. Choose Rename and enter the new name (for example Manager Wang).
4. After you save, that speaker’s label updates across the entire transcript.

Tips / FAQ

• Rename applies to the same speaker throughout the record—no need to edit segment by segment.
• Use recognizable names to help search and speaker summary later.
• Exact button names depend on your app version (details are subject to the official website).

Related features

• Rematch a speaker
• Tag speaker names in a conversation