Transcript missing audio when using Chrome

Overview

When recording with Tinrec web in Chrome, if the browser does not correctly authorize the microphone, you may see a transcript without audio, or abnormal transcription. Below are possible causes and how to fix them.

Steps (troubleshoot and fix)

1. Check site permissions: In Chrome, click the site icon to the left of the address bar and confirm the microphone is set to Allow.
2. Re-authorize: Sign out and sign back in, then allow Tinrec to use the microphone again before recording.
3. Switch browsers: If the issue continues, try another modern browser, or record with the Tinrec app.
4. Disable conflicting extensions: Turn off extensions that take over the microphone or intercept scripts, then try again.

Tips / FAQ

• If a transcript is generated but you cannot hear audio, the browser usually has not granted microphone permission — check site permission settings first.

Related features

• System requirements
• Recording best practices
• Apps and browser extensions that may affect Tinrec