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Meeting settings & recordingTroubleshooting

Troubleshoot transcript and calendar issues

How to resolve Tinrec meeting transcript and calendar-related issues

Overview

Tinrec’s meeting transcripts are built around recording and transcription. Some users want to sync records with calendars such as Google or Outlook. This article covers the current status and how to troubleshoot.

Steps

  1. Confirm the record was created: After recording stops, Tinrec automatically generates a transcript, meeting notes, and to-dos. If they don’t appear, check your network and sign-in status, then refresh the Workspace.
  2. Find a specific meeting record: In Workspace, use the search box to enter the meeting name or keywords to locate the transcript and to-dos.
  3. Connect with your calendar: Tinrec does not currently clearly offer “auto sync meetings from the calendar and record” or “auto write notes back to the calendar” (details as stated on the official website). To bring content into your calendar, use Export or Send to app (Notion, Google Docs, OneNote, Dropbox, email) and organize it yourself.
  4. Permission and sync issues: If records are inconsistent across web, App, and iPad, sign in again and confirm your network connection.
  5. Still having issues: Email official@tinrec.com with the meeting time and device information.

Tips / FAQ

Q: Does Tinrec automatically schedule recording for my calendar meetings?

A: Not currently. We recommend starting recording manually in the Mac desktop app when the meeting begins.

Q: My records are missing?

A: First confirm you are signed in to the correct account, and search in My Favorites or with Search. Contact support if needed.

  • Manage your meeting transcripts
  • Organize transcripts for recurring meetings
  • Troubleshoot meeting recording issues

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